1. Introduction

Welcome to Golden Coast Garage Doors LLC, doing business as Golden Coast Garage Doors (“we,” “us,” or “our”). We are committed to protecting the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.goldencoastgaragedoors.com (the “Site”) and use our services.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, fill out a form, request a quote or service, subscribe to a newsletter (if applicable), and in connection with other activities, services, features, or resources we make available on our Site.

The types of personal information we may collect include:

• Personally Identifiable Information (PII):

  • Name

  • Email address

  • Phone number

  • Mailing address / Service address

  • Any other information you voluntarily provide to us in message fields or during communications.

• Derivative Data / Usage Data:

  • Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

  • Information about your device, such as device ID, model, and manufacturer.

• Tracking Technologies / Cookies:

  • We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. For more information on how we use cookies, please refer to our Cookie Policy.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide and operate our services.

• Respond to your inquiries, quote requests, and service calls.

• Schedule appointments and manage service delivery.

• Send you administrative information, such as updates on services, and changes to our terms, conditions, and policies.

• Send you marketing and promotional communications (with your consent, where required by law) that we believe may be of interest to you. You may opt-out of receiving these communications at any time.

• Improve our website, services, and customer experience.

• Monitor and analyze usage and trends to improve the functionality of the Site.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

• Comply with legal and regulatory obligations.

• Resolve disputes and troubleshoot problems.

4. Disclosure of Your Information

We do not sell, trade, or rent your personally identifiable information to others. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights:
  If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

• Third-Party Service Providers:
  We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, data analysis, email delivery, customer service, marketing assistance). These third parties are obligated to protect your information.

• Business Transfers:
  In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

• With Your Consent:
  We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Your Data Protection Rights (Florida Specifics & General)

Depending on your location, you may have certain rights regarding your personal information. Residents of Florida have specific rights under Florida law. These may include:

• Right to Know/Access: The right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.

• Right to Delete: The right to request the deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out of Sale (If Applicable): Golden Coast Garage Doors LLC currently does not sell personal information. If this practice changes, this section will be updated, and an opt-out mechanism will be provided.

• Right to Non-Discrimination: The right not to be discriminated against for exercising any of your privacy rights.

• Right to Correct (If Applicable under emerging laws): The right to request correction of inaccurate personal information.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request consistent with applicable law. We may need to verify your identity before processing your request.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13 (or a higher age threshold if applicable in your jurisdiction). If we learn that we have collected personal information from a child under the relevant age without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under the relevant age, please contact us.

8. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

• Golden Coast Garage Doors LLC
• 1415 Panther Lane, Naples, FL 3410
• Phone: (800)-433-9000
•  info@goldencoastgaragedoors.com